Get your Inbox Under Control in 2010!

This ½ day workshop will provide you with a strategic, best practice approach to managing your email overload.

One of the biggest issues facing managers and their staff is the increasing complaints about loss of productivity, feeling overwhelmed and stressed, and even staff burnout as a result of e-mail overload.

The distribution and sharing of information by way of email and attachments has now overtaken verbal communications in most organisations. Even staff who are within walking and talking distance of each other often prefer to communicate by email. The time it takes to process these has a profound impact on staff performance and productivity at all levels.

Although email overload is widely recognised as a problem, there is a tendency to accept it as a nuisance and a cost of doing business without recognising its full implications. The real costs associated with escalating email volumes are often hidden, but recent research shows that the average cost of the time spent handling email is a whopping $25,504.99 per person, per year!

This half day workshop teaches a range of highly practical and easily implemented strategies that significantly reduce the amount of time spent in reading and handling email traffic.

Learning Objectives
This program will provide you with a range of ideas, strategies and skills you can use in both your work and your personal life to achieve greater effectiveness and improved results when using email as a tool of communication. You will learn to:

Recognise the problems with current email practices and the culture of urgency

Apply a 'Best Practice' approach to processing and managing email

Use the 5 Golden Rules for handling email effectively

Keep your Inbox empty and under full control

Significantly reduce the amount of time spent reading, writing and handling email communication

Recognise when you should and should NOT look at the Inbox

Reduce the constant stream of interruptions from email and their impact on your concentration levels

Increase workplace performance, productivity and morale

Significantly reduce costs for your department and organisation (up to 60%)

Methodology
This program is delivered as an initial half-day session with the option of an additional one-on-one coaching session.

Facilitator:
Steuart Snooks , Senior OD Consultant, Centre for Organisation Development.

Venue:
The Centre for Organisation Development
263 - 329 Lorimer Street
Port Melbourne

Date and Time:
1/2 day program
Monday 15th February 2010
9.30am - 1.00pm

Cost:          
General Public $295.00 (Incl gst)
OD Professionals members $245.00 (Incl gst)
Cost includes a comprehensive workbook, morning tea and refreshments

Additional Options:         
These optional follow up coaching sessions can be chosen at any stage:

Option A: 1:1 Coaching session 'on-site' at your desk (45 minute session) and ongoing support by phone/email for a further 30 days. $95.00 (+ gst)

Option B: 1:1 Coaching session via phone (30 minute session) and ongoing support by phone/email for a further 30 days.
$45.00 (+ gst)

Please click to register.